Terms of Use & End-User License Agreement for Remzora
These Terms of Use and End-User License Agreement (“Terms”) form a binding agreement between you (“you” or “user”) and Newron Robotics, LLC, a Delaware limited liability company (“Newron Robotics,” “we,” “us,” or “our”), governing your use of the Remzora mobile application on Apple iOS / iPadOS and Android, and related services (collectively, the “App”). By downloading, accessing, or using the App, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the App.
Additional platform-specific terms apply depending on where you obtained the App: see Section 18 (Apple App Store) and Section 19 (Google Play).
1. The App is a planning tool — NOT professional advice
This is the most important term. Please read it carefully.
Remzora provides AI-assisted planning, organization, and educational information for home-improvement projects. It is not, and does not provide:
- construction, engineering, architectural, or general-contracting advice or services;
- legal, financial, tax, insurance, or real-estate appraisal advice;
- inspection services, or code, permit, zoning, or structural determinations;
- exact prices, guaranteed costs, schedules, or guaranteed outcomes.
AI-generated outputs — including design/render images, design edits, step-by-step plans, “who you’ll need” suggestions, cost estimates/ranges, quote analyses, and receipt categorizations — are illustrative and may be inaccurate, incomplete, or out of date. Design images are concepts for inspiration, not construction drawings or as-built representations. Cost figures are planning ranges derived from third-party averages, not quotes, appraisals, or guarantees.
You are solely responsible for your decisions. Before acting, independently verify everything with appropriately licensed professionals, obtain multiple written bids, and confirm permits, codes, structural feasibility, and pricing with the relevant authorities and contractors. We are not a party to, and are not responsible for, any agreement, transaction, dispute, or work between you and any contractor, supplier, or other third party.
2. Eligibility
You must be at least 18 years old (or the age of majority in your jurisdiction) and able to form a binding contract to use the App. By using the App, you represent that you meet these requirements and that your use complies with all applicable laws.
3. License grant
Subject to your compliance with these Terms, we grant you a personal, limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download and use one copy of the App on a device that you own or control, solely for your personal or internal business planning use, and in accordance with the applicable app store’s Usage Rules. This is a license, not a sale; we and our licensors retain all rights not expressly granted.
You may not: copy (except as inherent to normal use), modify, translate, adapt, reverse-engineer, decompile, disassemble, or attempt to derive source code (except to the extent this restriction is prohibited by applicable law); rent, lease, lend, sell, sublicense, or distribute the App; remove or alter any proprietary notices; or use the App to build a competing product or service or to train any artificial-intelligence or machine-learning model.
4. Your content and responsibilities
- Your Content. You retain ownership of the photos, text, and other materials you submit (“Your Content”). You grant us and our service providers a limited, worldwide, royalty-free license to host, process, transmit, and display Your Content solely to operate the App and deliver results to you (including processing by our AI provider, as described in the Privacy Policy). This license ends when Your Content is deleted, except for transient copies necessary to complete processing and any retention required by our providers’ abuse-monitoring or by law.
- Your representations. You represent and warrant that you own or have the necessary rights and permissions to submit Your Content, and that Your Content and your use of the outputs do not violate any law or any third party’s intellectual-property, privacy, publicity, or other rights.
- No sensitive or unlawful content. Do not submit content that is unlawful, infringing, defamatory, or that contains other people’s sensitive personal information (e.g., government identifiers, health, or financial-account numbers).
- Accounts (optional). Creating an account is optional. You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account, and you must provide accurate information, keep your password secure, and notify us promptly at support@newronrobotics.com of any unauthorized use. We may suspend or terminate an account that violates these Terms or for any other lawful reason. Cloud sync (a Pro feature) requires connectivity and a valid entitlement; we do not guarantee uninterrupted availability and are not responsible for any loss, corruption, or unavailability of synced data — you are responsible for keeping your own copies of important materials. You may delete your account and associated cloud data at any time in Settings → Account → Delete account.
5. Acceptable use
You agree not to:
- use the App for any unlawful, harmful, deceptive, or fraudulent purpose;
- attempt to disrupt, overload, circumvent rate limits, probe, or gain unauthorized access to the App, our servers, or related systems;
- scrape, harvest, or systematically extract data or AI outputs;
- misrepresent AI outputs as professional certifications, engineering or architectural documents, appraisals, inspections, or guarantees;
- use the App to develop a competing product or to train other AI/ML models; or
- use the App in violation of any applicable export-control or sanctions law.
6. Subscriptions, purchases, and billing
- Some features are free; others — including AI design rendering and editing, design-based plans, and real contractor-quote analysis — require a paid purchase or subscription (“Pro”). Free organization features (homes, projects, receipts, contractors, payments, photos, documents, reminders) are intended to remain available without Pro.
- Payment is processed by the platform through which you obtained the App — Apple (App Store) or Google (Google Play) — using your store account. Pricing and any applicable taxes are shown in the App before you confirm a purchase. We use RevenueCat to manage entitlements; your access to Pro depends on a valid, active entitlement.
- Auto-renewing subscriptions (where offered) automatically renew at the then-current price at the end of each period unless you cancel at least 24 hours before the end of the current period. Your store account is charged for renewal within 24 hours prior to the end of the period.
- Manage or cancel anytime: iOS — Settings → [your name] → Subscriptions; Android — Google Play → Subscriptions. Canceling stops future renewals; access continues until the end of the paid period. Deleting the App does not cancel a subscription.
- Free trials or introductory offers (if any) automatically convert to a paid subscription unless canceled before the trial/offer ends; unused portions of a free trial are forfeited upon purchase of a subscription, where applicable.
- Refunds are handled by Apple or Google under their respective policies and by applicable law. Except where required by law, payments are non-refundable, and we do not control store refund decisions.
7. Third-party services
The App relies on third parties, including OpenAI (AI processing), Apple and Google (distribution and billing), RevenueCat (entitlements), and our hosting provider. Your use of those services may be subject to their own terms and policies, and their availability may affect the App’s functionality. We are not responsible for third-party services.
8. Intellectual property
The App — including its software, design, text, graphics, and branding (including the Remzora name and logo) — is owned by us or our licensors and is protected by intellectual-property and other laws. Except for the license in Section 3, no rights are granted to you. Subject to these Terms and any applicable third-party (e.g., OpenAI) terms, outputs you generate from Your Content are provided for your use; we make no representation that outputs are unique or that similar outputs will not be generated for others.
9. Feedback
If you send us feedback or suggestions, you grant us a perpetual, irrevocable, royalty-free license to use them without restriction or obligation to you.
10. Disclaimers of warranties
THE APP AND ALL OUTPUTS ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE APP WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT ANY OUTPUT (INCLUDING ESTIMATES, PLANS, DESIGNS, DESIGN EDITS, OR QUOTE ANALYSES) WILL BE ACCURATE, COMPLETE, RELIABLE, CURRENT, OR SUITABLE FOR YOUR SITUATION. SOME JURISDICTIONS DO NOT ALLOW CERTAIN WARRANTY EXCLUSIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
11. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEWRON ROBOTICS, LLC AND ITS MEMBERS, OFFICERS, EMPLOYEES, AGENTS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUES, DATA, GOODWILL, OR COSTS OF SUBSTITUTE PRODUCTS OR SERVICES, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE APP OR ANY OUTPUTS — INCLUDING ANY REMODELING, PURCHASING, OR CONTRACTOR DECISIONS OR COSTS INCURRED — WHETHER BASED ON WARRANTY, CONTRACT, TORT, STATUTE, OR ANY OTHER LEGAL THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THE APP OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US (OR THROUGH THE APP STORES FOR THE APP) IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) USD $50. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU; IN SUCH CASES OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
12. Indemnification
To the extent permitted by law, you agree to indemnify, defend, and hold harmless Newron Robotics, LLC and its affiliates and their respective members, officers, employees, and agents from and against any claims, damages, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to Your Content, your use of the App, your violation of these Terms, or your violation of any law or third-party right.
13. Termination
These Terms remain in effect while you use the App. We may suspend or terminate your access at any time if you violate these Terms or for any other lawful reason. You may stop using the App at any time and delete it. Provisions that by their nature should survive termination (including Sections 1, 4, 8–17) will survive.
14. Changes to the App and these Terms
We may modify, suspend, or discontinue the App or any feature at any time. We may update these Terms; the updated version will be posted with a new “Last updated” date and, where appropriate, additional notice. Your continued use of the App after the changes take effect constitutes acceptance. If you do not agree to the updated Terms, stop using the App.
15. Notices and contact
Newron Robotics, LLC
828 E Edgehill Rd, Salt Lake City, UT 84103, USA
Support & legal notices: support@newronrobotics.com
16. Dispute resolution; arbitration; class-action waiver
Please read this section carefully — it affects how disputes are resolved.
Except where prohibited by law, you and we agree that any dispute, claim, or controversy arising out of or relating to the App or these Terms will be resolved by binding individual arbitration administered by a recognized arbitration provider under its consumer rules, rather than in court, except that either party may bring an individual claim in small-claims court. You and we waive any right to a jury trial and to participate in a class, collective, or representative action. You may opt out of arbitration by sending written notice to support@newronrobotics.com within 30 days of first accepting these Terms. Nothing in this Section limits any non-waivable rights you have under mandatory local consumer-protection laws.
Time limit to bring a claim. To the fullest extent permitted by applicable law, any claim or cause of action arising out of or relating to the App or these Terms must be filed within one (1) year after the claim arose; otherwise, it is permanently barred.
17. Governing law
These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws rules, except that the Federal Arbitration Act governs Section 16. Subject to Section 16 and to any mandatory local consumer-protection laws that apply to you, the state and federal courts located in Delaware will have jurisdiction over disputes not subject to arbitration. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
18. Apple App Store — additional terms (iOS / iPadOS)
These additional terms apply if you obtained the App from the Apple App Store. You acknowledge and agree:
- Acknowledgment. These Terms are between you and Newron Robotics, LLC only, not with Apple Inc. (“Apple”). Newron Robotics, not Apple, is solely responsible for the App and its content.
- Scope of license. The license granted in Section 3 is limited to a non-transferable license to use the App on any Apple-branded products that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions, except that the App may be accessed and used by other accounts associated with you via Family Sharing or volume purchasing.
- Maintenance and support. Newron Robotics is solely responsible for any maintenance and support for the App. Apple has no obligation to furnish any maintenance or support services.
- Warranty. Newron Robotics is solely responsible for any product warranties, whether express or implied by law, to the extent not effectively disclaimed. If the App fails to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price (if any) for the App to you; to the maximum extent permitted by law, Apple will have no other warranty obligation with respect to the App.
- Product claims. Newron Robotics, not Apple, is responsible for addressing any claims by you or any third party relating to the App or your possession and/or use of the App, including: (a) product-liability claims; (b) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer-protection, privacy, or similar legislation.
- Intellectual property. In the event of any third-party claim that the App or your possession and use of the App infringes that third party’s intellectual-property rights, Newron Robotics, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such claim.
- Legal compliance. You represent and warrant that (a) you are not located in a country subject to a U.S. Government embargo or designated as “terrorist-supporting,” and (b) you are not listed on any U.S. Government list of prohibited or restricted parties.
- Developer name and contact. Questions, complaints, or claims regarding the App should be directed to: Newron Robotics, LLC, 828 E Edgehill Rd, Salt Lake City, UT 84103, USA; support@newronrobotics.com.
- Third-party terms. You must comply with applicable third-party terms of agreement when using the App.
- Third-party beneficiary. You acknowledge and agree that Apple and Apple’s subsidiaries are third-party beneficiaries of these Terms, and that, upon your acceptance of these Terms, Apple will have the right (and will be deemed to have accepted the right) to enforce these Terms against you as a third-party beneficiary.
19. Google Play — additional terms (Android)
These additional terms apply if you obtained the App from Google Play:
- Your use of the App must comply with the then-current Google Play Terms of Service.
- Google LLC (“Google”) is not a party to these Terms and is not responsible for the App. Google does not provide warranties or support for the App; any product warranty is provided solely by Newron Robotics.
- Purchases and subscriptions are processed by Google Play Billing, and refunds are subject to Google Play’s policies and applicable law.
- To the extent Google is a beneficiary of any obligations regarding distribution, those terms are between you and Google.
20. Miscellaneous
If any provision of these Terms is held unenforceable, the remaining provisions remain in full effect, and the unenforceable provision will be modified to the minimum extent necessary to make it enforceable. Our failure to enforce a provision is not a waiver. These Terms (with the Privacy Policy and any platform terms) are the entire agreement between you and us regarding the App and supersede prior agreements on the subject. You may not assign these Terms without our consent; we may assign them, including in connection with a merger, acquisition, financing, or sale of assets. Headings are for convenience only.
By using Remzora, you acknowledge that you have read, understood, and agree to these Terms of Use & End-User License Agreement.